Remote Account Management Systems

Citadele Online Banking1

Connection free of charge
Connection of complicated configuration (LR non-residents private persons/legal entities): configuration of multiple users authorisation or connection of user, if the user (-s) is (are) not a customer or if the user is customer’s authorized person (for legal entities) EUR 20
Servicing free of charge
Refusal from service (closure) free of charge

Effective from 01.01.2014.
 

Authorisation Devices

Digipass device issue EUR 50
DIGIPASS 780/MobileSCAN issue EUR 70
Unlocking of Digipass, Digipass GO3 device which was locked for use in Citadele Online Banking EUR 10
Replacement or unlocking of locked Digipass device (if the device locked due to customer’s inattention) EUR 30
Issuing or replacement of Digipass GO3 device EUR 20
Replacement of Digipass GO3 due to technical reasons (within two years from issue date) EUR 5
Issuing of Code card EUR 5
Code card replacement upon customer’s request EUR 5
MobileSCAN activation within one licence2,3,4 EUR 10
MobileSCAN first/repeated activation within existing licence2,3 free of charge

Effective from 19.09.2016.

Remote Account Management system Digifirma

Connection free of charge
Issuing of Security Certificate (per certificate) EUR 5
Subscription (as from the second month)3 EUR 20

Effective from 01.01.2015.
 

Citadele Gateway service

Registration EUR 50
Subscription fee per month Informative mode EUR 20
Transactions mode EUR 40
Termination of the service free of charge

Effective from 01.02.2016.

 


1 Transactions limits for Code cards users:
Limit of one transaction is EUR 1 000 (or equivalent amount in other currency). Limit of daily debit turnover is EUR 2 000 (or equivalent amount in other currency).

Transactions limits for DIGIPASS GO3 users:
Limit of one transaction is EUR 21 500 (or equivalent amount in other currency). Limit of daily debit turnover is EUR 71 200 (or equivalent amount in other currency).

Transactions limits for MobileSCAN users (activating mobile device in the branch):
Limit of one transaction is EUR 100 000 (or equivalent amount in other currency). Limit of daily debit turnover is EUR 250 000 (or equivalent amount in other currency).

Transactions limits for MobileSCAN users (activating mobile device in the online banking)*:
— If MobileSCAN mobile device activation is signed with Code card authorization code, limit of one transaction is EUR 1 000 (or equivalent amount in other currency). Limit of daily debit turnover is EUR 2 000 (or equivalent amount in other currency).
— If MobileSCAN mobile device activation is signed with DIGIPASS GO3 authorization code, limit of one transaction is EUR 21 500 (or equivalent amount in other currency). Limit of daily debit turnover is EUR 71 200 (or equivalent amount in other currency).
— If MobileSCAN mobile device activation is signed with DIGIPASS authorization code, limit of one transaction is EUR 100 000 (or equivalent amount in other currency). Limit of daily debit turnover is EUR 250 000 (or equivalent amount in other currency).
— If MobileSCAN mobile device activation is signed with MobileSCAN authorization code, limit of one transaction is EUR 100 000 (or equivalent amount in other currency). Limit of daily debit turnover is EUR 250 000 (or equivalent amount in other currency).

*if it is necessary to raise the reduced MobileSCAN transactions limits up to standard MobileSCAN transactions limits, please visit our branch in all Latvia.
Transactions limits for MobileSCAN users with potentially unsecure devices (activating both in the branch and in the online banking):
Limit of one transaction is EUR 1 000 (or equivalent amount in other currency). Limit of daily debit turnover is EUR 2 000 (or equivalent amount in other currency).

Transactions limits for DIGIPASS 780/MobileSCAN users:
Limit of one transaction is EUR 5 000 000 (or equivalent amount in other currency). Limit of daily debit turnover is EUR 10 000 000 (or equivalent amount in other currency).

Other transactions limits:
Transaction and daily turnover limits for operations with DIGIPASS are not set, excluding transaction where several payments approval with single authorization code is performed.

Limit of several payments approval with single authorization code of DIGIPASS is EUR 142 300 (or equivalent amount in other currency). Limit of several payments approval with single authorization code of MobileSCAN is EUR 250 000 (or equivalent amount in other currency). Limit of several payments approval with single authorization code of DIGIPASS 780/MobileSCAN is EUR 2 000 000 (or equivalent amount in other currency).


2 Several mobile devices can be attached to the same MobileSCAN licence.
3 MobileSCAN can be registered at branches and customer service centres in Latvia as well in Online Banking, if User is Customer in Online Banking Agreement.
4 Applying for the MobileSCAN licence receiving within Online Banking Agreement, when User is Customer, may be charged a deffered commission fee, which will be charged once, automatically, from Customer account in seventh month from the moment when MobileScan licence was issued.